Privacy Policy

1. Information we collect

We collect account details such as name, email address, authentication provider details, project settings, feedback submissions, votes, comments, attachments, and technical information such as device, browser, IP address, and usage events.

2. How we use information

We use information to provide FeatureNest, authenticate users, operate feedback portals, send requested notifications, secure the service, troubleshoot issues, improve product quality, and communicate about account or service updates.

3. Cookies and similar technologies

FeatureNest may use cookies, local storage, and similar technologies to keep users signed in, remember preferences, protect sessions, measure usage, and support embedded widgets.

4. Sharing and service providers

We do not sell personal information. We may share information with service providers that help us host, secure, monitor, support, or deliver FeatureNest, and when required by law or needed to protect rights and safety.

5. Customer-controlled content

Project owners control the feedback portals they create and the content submitted to them. Public portals may display requests, comments, names, avatars, votes, roadmap items, and changelog entries according to project settings.

6. Data retention

We keep information for as long as needed to provide the service, meet legal obligations, resolve disputes, enforce agreements, and maintain backups. Project owners may delete or export certain project data from their account tools.

7. Your choices

You may update account information, unsubscribe from certain notifications, or request access, correction, deletion, or export of personal information by contacting [email protected].

8. Security

We use technical and organizational safeguards designed to protect information, but no internet service can guarantee absolute security. Please use a strong password and protect access to your account.

9. Children

FeatureNest is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

10. Contact

Questions about this privacy policy can be sent to [email protected].