Legal

Terms of Service

These terms explain the basic rules for using FeatureNest. They are intended as a practical starting point and should be reviewed for your business requirements.

Last updated May 27, 2026

1. Using FeatureNest

FeatureNest provides customer feedback, roadmap, changelog, and product request management tools. You may use the service only in compliance with these terms and applicable laws.

2. Accounts and security

You are responsible for the activity in your account and for keeping your sign-in credentials secure. Notify us promptly if you believe your account has been accessed without authorization.

3. Customer content

You retain ownership of requests, comments, files, branding, and other content you submit. You grant FeatureNest the limited rights needed to host, process, display, and transmit that content so we can provide the service.

4. Acceptable use

Do not misuse the service, interfere with its operation, attempt unauthorized access, upload malicious code, or use FeatureNest to collect or publish unlawful, infringing, or abusive material.

5. Plans, billing, and changes

Paid plan details, if any, are presented at checkout or in your account. We may update the service, change features, or discontinue parts of the service when needed to operate and improve FeatureNest.

6. Availability and support

We work to keep FeatureNest reliable, but we do not guarantee uninterrupted availability. Planned maintenance, third-party outages, or issues outside our control may affect access.

7. Termination

You may stop using FeatureNest at any time. We may suspend or terminate access if you violate these terms, create risk for other users, or use the service in a way that could harm FeatureNest.

8. Disclaimers and liability

FeatureNest is provided as is and as available. To the fullest extent permitted by law, we disclaim warranties and will not be liable for indirect, incidental, special, consequential, or punitive damages.

9. Contact

Questions about these terms can be sent to [email protected].